About the event
This role is part of our commitment to staying connected with our community. Many of our families rely on us for essential resources, and consistent communication is key. By helping us make daily calls and support appointment setting, you're making sure no one misses out on important services. Why is it important?
Timely communication helps us: Confirm or schedule appointments
Share updates about programs or services Build trust with the families we serve—especially those who prefer to speak in Spanish
Your help allows our team to focus on delivering high-quality support while making sure every voice is heard.
What’s the impact?
You’ll be directly improving access for underserved families, ensuring smoother experiences and less missed appointments. Especially for Spanish-speaking households, your bilingual support bridges a crucial gap in access and comfort.
What will volunteers do?
Help with appointment setting
Make and log reminder calls to clients using our script
Communicate clearly, kindly, and respectfully with each caller
Flag any urgent concerns for staff follow-up
What will volunteers need to bring or wear?
Comfortable clothes
https://dash.pointapp.org/events/369065
Not approved for MCPS SSL hours.
