Needs From: MC Serves!

Opportunity Title: Interpretation Support (Senegalese Wolof to English and English to Senegalese Wolof)

Opportunity Description: We are looking for a fully bilingual English & Senegalese Wolof speaker with fluency in both languages to accompany one of our clients and attorneys to an upcoming ICE appointment in Baltimore, MD, where would support with in-person interpretation. The volunteer would be assisting one of our staff attorneys during their client’s ICE appointment to streamline communication during the meetings. Interpretation would be needed from both English to Senegalese Wolof and Senegalese Wolof to English. Volunteers are not required to be certified interpreters but should be completely comfortable interpreting between the two languages, and preferably having interpretation experience, whether through a formal position or volunteering.

Individuals assisting will need to join at the ICE office in Baltimore, Maryland for the single day appointment in mid-May. They will also need to review, sign, and return our Volunteer Personnel Manual, our Confidentiality Agreement, as well as authorizing and completing a background check with us.

Department/Individuals Assisting Ayuda Legal - Immigration Team, MD Office

Responsible to: Linden Wait, one of our MD – IMM team Supervising Attorneys, and Connor Paul, our Volunteer Manager

# of Volunteers Requesting: We are looking for a 1 volunteer to assist with this opportunity

Responsibilities:

Joining on site at ICE location in Baltimore, Maryland through own transportationAssistance with facilitation conversation between attorney, client, and ICE officials in relation to matters discussed during the appointmentInterpretation of information shared by attorney and ICE official from English to Senegalese WolofInterpretation of information shared by client from Senegalese Wolof to English

Opportunity Qualifications:

Required:Aged 18+ or olderBilingual abilities, English – Senegalese Wolof native/heritage fluencyAbility to join in person at the Baltimore, MD ICE location through own transportationComfortability joining on site at an ICE building and interacting with ICE officialsPolite, courteous, and a positive dispositionAbility to communicate well with othersAbility to work independently with minimal supervisionOrganized, timely, and able to meet deadlinesSuccessful completion of a background checkPreferred:Some experience in interpretation, specifically between English and Senegalese WolofPrevious experience working to assist low-income individuals, immigrants, refugees, or survivors of domestic abuse/sexual assault/traumaPassionate about serving the immigrant community

Commitment: Individuals assisting with this opportunity will need to meet the following commitments needed:

Joining in person at the appointment location in downtown Baltimore in mid-May (estimated date of May 20th, will be informed of any updates upon sign up and vetting)Ability to assist for approximately three hours (expectation of 9 AM – 12 PM but again, will be informed of any updates upon sign up and vetting)

Technology Needed: No technology will be needed to assist with this opportunity

Sign Up/Application: To help with this opportunity and provide interpretation in support of our clients, please sign up for our opportunity here! Our Volunteer Manager will and reach out to confirm your assistance as well as our informal vetting process to confirm ability to assist. The following questions will be asked of all sign ups:

Are you fluent in English/ Senegalese Wolof?Have you provided in person interpretation for these two languages before?If a prospective volunteer has some sort of proof of fluency (degrees, certifications, test results, etc.) that would be sufficient with additional questions not needed to answer)

Once informally vetted, our Volunteer Manager will follow up to provide documentation (Volunteer Personnel Manual, Confidentiality Agreement) individuals will need to sign and return before they can assist as well as sharing the form to authorize the completion of background check.

If you have any questions about this opportunity, please don’t hesitate to reach out to them at volunteers@ayuda.com.

Opportunity Title: Grocery Store Partnership – Volunteer Driver

Opportunity Description: Volunteer will be responsible in assisting the Ayuda Social Services Team in obtaining our grocery store products for the food pantry biweekly at the same designated grocery store within 30 minutes of the office. The volunteer will be responsible for picking up the designated donations from the grocery store and bringing them to the DC office where the food pantry is. They can also assist with inventory of all the products that were received and weighing each grocery bag for reporting data, although not required.

Department/Individuals Assisting: Ayuda’s Social Services Team

Responsible to: Rachelle Nieto, Senior Case Manager and Connor Paul, Volunteer Manager

# of Volunteers Requesting: At least 2 volunteers, can be on biweekly rotational basis for delivery pick up

Responsibilities:

Travel to partnering grocery stores with vehicleSupport with loading of groceries receiving into your vehicleTransport of groceries to our DC officeSupport with unloading of groceries received with our case managers on siteInventorying and weighing donations received (Optional)

Opportunity Qualifications:

Required:

Valid driver’s licenseAccess to a personal vehicle that is registered and insuredConsistency to support with this assistance at least 1 a month, if not more frequentlyStrong cross-cultural communication abilitiesBeing a team playerPositivity and enthusiasm for our workAbility to lift and carry boxes up to 10 lbs.

Preferred:

Ability to park and come up to our office suite to assist with inventorying and weighing the grocery bags

Commitment: Participation in this opportunity is flexible as long as you are able to support with your vehicle during business days/hours and can commit to assisting on a medium-term basis for at least 6 months

Volunteers involved must be able to assist during weekdays/business hours. We will likely coordinate this assistance on the 1st and 3rd Mondays every month.Scheduling of volunteers for transport support days will be coordinated with our Volunteer ManagerVolunteers will need to commit to assistance at least 1 time a month for at least 6 monthsVolunteers need to be flexible and communicate as advanced as possible with Volunteer Manager if they cannot assist with a grocery pick up assigned to so back up transportation can be scheduled.

Technology Needed: No technology is needed to assist with this opportunity other than a personal vehicle.

Compensation: This is a volunteer position and not paid by Ayuda. Volunteer work is valued as an in-kind donation at $34.79 per hour

Sign Up/Application: To help us with the transportation of our grocery items for our food pantry, sign up for our opportunity here! Our Volunteer Manager will reach out to you to confirm commitment required and begin coordination of schedule related to this support. If you have any questions about this opportunity, please don’t hesitate to reach out to him at volunteers@ayuda.com.

Shift description:

Assistance is needed with a transport of grocery from store in Tenleytown partnering with to our DC officePick ups scheduled for the 1st and 3rd Mondays of the month around 10 AM

Opportunity Title: Job Fair Assistance – Bilingual Support

Opportunity Description: We are looking for fully bilingual English-Spanish speakers to join us at our second annual job fair to assist with the event operations! This opportunity is specific to English and Spanish speakers with native/heritage fluency (preferably in both languages but at least one) to support our job fair and participants. Additional support beyond linguistic assistance from event setup and clean up (depending on shifts joining), door and event space management, registration table support, etc. will be required of individuals assisting. Volunteers are not required to be certified interpreters but should be completely comfortable communicating between the two languages in an in-person setting. Your support within this event is essential to help improve access to job opportunities and/or services and foster understanding across language barriers.

Individuals assisting will need to join in person and sign up for at least one of the two shift offered. They will also need to review, sign, and return our Volunteer Personnel Manual, our Confidentiality Agreement, as well as complete a background check through our provider (which we will cover costs of).

Department/Individuals Assisting: Ayuda Social Services Team

Responsible to: Diana Fitz, our Community Outreach Specialist; Connor Paul, our Volunteer Manager, and relevant people of contact from our partners at The Next Step Charter School

# of Volunteers Requesting: We are looking for 6 – 8 volunteers to join for each shift (2 shifts). Individuals are encouraged to sign up and join for both if available

Opportunity Qualifications:

Required:

Aged 18+ or olderFluency in English and Spanish, with strong verbal communication skills in both languagesAbility to support on-site at the event during business days/hoursAbility to commit to scheduled assignments and demonstrate professionalismExcellent listening, speaking, and interpersonal skillsAbility to stand or walk for extended periods and manage a busy environmentBasic familiarity with using a tablet, laptop, or printed student/client listsAbility to work collaboratively with other volunteers and event staffAbility to follow detailed instructions and organize materials efficientlyCapable of lifting and moving materials and setting up equipmentClear and effective communication to coordinate tasks and report any issuesUnderstanding of cultural differences and sensitivity to diverse backgroundsPassionate about serving the immigrant communityStrong sense of ethics and confidentialityCompletion of Background Check

Preferred:

Some experience in consecutive interpretation, specifically between English and SpanishSome experience providing professional development, specifically in SpanishPrevious experience working to assist low-income individuals, immigrants, refugees, or survivors of domestic abuse/sexual assault/trauma

Commitment: Participation in this opportunity is a single day, in-person commitment. We are offering two shifts for individuals to sign up for:

An AM shift between 8 AM – 11:30 AMAn early afternoon PM shift from 11:30 AM – 2:30 PM

Individuals are encouraged to sign up for both shifts if possible. We will provide a brief orientation and role assignments during the first half hour of each shift (8 – 8:30 & 11:30 – 12)

Compensation: This is a volunteer position and not paid by Ayuda. Volunteer work is valued as an in-kind donation at $34.79 per hour

Benefits:

Contribute to meaningful community service and support individuals in needGain valuable experience and skills in interpretation, cross-cultural communication, event management and coordinationOpportunity to network with professionals and other volunteers in the fieldReceipt of complimentary breakfast and/or lunchReceipt of Ayuda and Next Step merchandise

Technology Needed: No technology or vehicle is needed to assist with this opportunity

Responsibilities:

Language Interpretation

Provide interpretation between students/clients and employers or local community organizations from Spanish to English and vice versa throughout the job/resource fairOffer cultural insights and context to help both parties understand each other’s perspectives and avoid misunderstandingsEngage with students/clients and company representatives to understand their needs and provide feedback to improve interpretation servicesEnsure accurate and clear communication, including technical or specialized terminology as requiredMaintain strict confidentiality of all interpreted content and sensitive information

Registration Support / Crowd Control

Greet students/clients and welcome them to the job/resource fairGreet, direct, and provide entry and elevator access to students/clientsCheck out the access card to use during the shift. Ensure the access card is not lost and return it at the end of the shiftCheck in registered participants using the provided student/client listAssist with on-site registration for walk-insDistribute name badges, event programs, and other materialsProvide basic event information, including booth locations, the schedule, and amenitiesDirect attendees to the employer and resource tables and to the resume support stationsMaintain an organized check-in table and keep materials stockedAnswer general questions or refer students/clients to the event committee members when neededAssist event committee and security with any additional crowd management tasks or emergencies as needed

Professional Development Training

Review and assist with editing student/client resumes and provide brief, constructive feedback on formatting, clarity, and contentHelp students/clients develop and practice a concise 20–30 second elevator pitchOffer guidance on highlighting relevant skills, experience, and career goalsProvide tips on professional introductions and effective communication with employersEncourage and support students/clients to build confidence when speaking with employersMaintain a welcoming and supportive environment for students/clients

Set Up – Clean Up

Assist in setting up the event space, including arranging tables, chairs, tablecloths, company representative area, decorations, a check-in station, and continental breakfast/snacks/beverage areas according to the layout planHelp set up necessary signage and promotional materialsEnsure that employer/organization tables are set up correctly and that any required materials or supplies are providedPlace directional and informational signage to guide students/clients, employers/local community organizations throughout the fair space. Place decor throughout the event spaceSet up and manage the check-in areas for students/clients and employers/local community organizations, including organizing name tags, check-in forms, and informational packetsAssist with any last-minute adjustments or needs that arise during the setup processHelp with the breakdown and clean-up of the venue post-event, ensuring that all materials are properly stored or disposed of

Sign Up/Application: To help with this opportunity and provide bilingual support on site at our upcoming job fair, please sign up for our opportunity here! Our Volunteer Manager will reach out to confirm your assistance and provide documentation (Volunteer Personnel Manual, Confidentiality Agreement, Background Check Instructions) individuals will need to complete before they can assist within this opportunity.

If you have any questions about this opportunity, please don’t hesitate to reach out to us at volunteers@ayuda.com.