Up to three volunteer positions are available to support front desk operations for the Office of Consumer Protection. Collectively, volunteers will provide coverage during regular business hours (Monday – Friday, 8:30 a.m. to 4:00 p.m.), ensuring continuous front desk assistance. Scheduling is flexible, and volunteers may serve part-time shifts.
Volunteers will receive orientation and training on office procedures, consumer service protocols, and the use of Office 365 applications. This opportunity offers hands-on experience in public service, administrative operations, and consumer protection programs in a dynamic government setting.
Multilingual applicants encouraged.
Skills Needed:
1. Strong customer service and communication skills.
2. Ability to work well with the public and staff in a professional, courteous manner.
3. Basic proficiency with Microsoft Office 365 (Outlook, Word, Teams, etc.).
4. Dependable, organized, and attentive to detail.
5. Able to handle confidential information appropriately.
6. Comfortable managing multiple tasks in a busy office environment.
Not approved for MCPS SSL hours.
