Gaithersburg HELP is a dedicated, all-volunteer organization that provides essential support to local communities. We are seeking a volunteer to assist clients with food and infant needs. If you live in Montgomery County, MD, we can use your help.
This volunteering responsibilities include:
Retrieving and returning voicemails.
Booking pantry appointments or deliveries based on client needs.
Registering new households in the Food Bank Manager database.
Informing clients about Gaithersburg HELP services and referring them to other teams (Rx, Transportation, etc.) as needed.
Refer callers to other resources available in the county, as needed. Keep informed of those resources as displayed on the Gaithersburg HELP webpage.
Working scheduled shifts and coordinating with the lead volunteer.
Work from home using your phone and a computer with Internet access: return calls and schedule clients to pick up food at the pantry. Call hours are Monday thru Friday from 9:00am to 12:00pm. Volunteers should be comfortable with emails, online forms, and basic online research. Commitment is 1–5 hours per week. We will provide the necessary training (max 4 hours).
Ideal candidates have:
A pleasant telephone manner
Patience and active listening skills
A genuine desire to help others with respect
PLEASE NOTE: While this is a remote volunteer opportunity, we prefer candidates who live in Montgomery County, Maryland.
If you're interested, we'd love to hear from you!
Thank you for your interest and your passion to help our communities.How to reach us directly:
Call: Volunteer Coordinator at 301-216-2510 Box 6
Email: volcoord@gaithersburghelp.org
Apply Online:https://www.gaithersburghelp.org/give-help/volunteer-application/
