Bilingual, Spanish/English volunteer needed to assist clinical and administrative team of Mansfield Kaseman Health Clinic. Help guide patients through the care process, and provide administrative support as needed.
Support eligibility process:
1. Help patients complete application forms for enrollment and collect required supporting documents.
2. Review patient eligibility to attend the clinic, ensuring all necessary information is up-to-date and accurate.
Assist with calling to schedule patients for appointments and to reschedule missed appointments.
Make calls to remind patients of upcoming appointments; to check on their well-being; status of referral appointments; check on completion of screenings and labs or appointments being done outside the clinic.
Help patients with patient portal setup and navigation
