Needs From: MC Serves!

Up to three volunteer positions are available to support front desk operations for the Office of Consumer Protection. Collectively, volunteers will provide coverage during regular business hours (Monday – Friday, 8:30 a.m. to 4:00 p.m.), ensuring continuous front desk assistance. Scheduling is flexible, and volunteers may serve part-time shifts.
Volunteers will receive orientation and training on office procedures, consumer service protocols, and the use of Office 365 applications. This opportunity offers hands-on experience in public service, administrative operations, and consumer protection programs in a dynamic government setting.
Multilingual applicants encouraged.

Skills Needed:

1. Strong customer service and communication skills.
2. Ability to work well with the public and staff in a professional, courteous manner.
3. Basic proficiency with Microsoft Office 365 (Outlook, Word, Teams, etc.).
4. Dependable, organized, and attentive to detail.
5. Able to handle confidential information appropriately.
6. Comfortable managing multiple tasks in a busy office environment.

Not approved for MCPS SSL hours.

This is a creative and hands-on opportunity ideal for individuals interested in media production or public service communication. Volunteers may serve part-time and will coordinate schedules with OCP’s Early Detection & Prevention team.

Volunteers will receive orientation and guidance on OCP branding, accessibility standards, and County communication protocols.

Skills Needed:

1. Experience or strong interest in audio/video production or editing.
2. Proficiency with OBS Studio, Canva, and Microsoft Office 365 (Teams, SharePoint, Outlook).
3. Creativity and attention to detail with an understanding of visual design and accessibility.
4. Strong communication skills and ability to work both independently and collaboratively.
5. Dependable and organized with a commitment to meeting deadlines.

Not approved for MCPS SSL hours.